How do I make an appointment for Screen@Staycay?

You may simply click on Book an Appointment to select your preferred package, date and time. Our Screen@Staycay Health Screening Team will contact you shortly after your booking is confirmed.

What do I need to prepare for Health Screening?

Drinking of plain water is encouraged, no fasting is required.

Kindly have your identification with you as our Health Screening team will use it to verify your identity.

Are the results of Non-Fasting Health Screening accurate?

Yes it is, local studies have demonstrated that there are no noteworthy distinctions in cholesterol levels between blood samples taken after fasting and those taken without fasting. The use of HbA1C for monitoring glucose is also a widely recognized and established test.

What does it mean for my glucose test in a Non-Fasting Health Screening?

The HbA1C test is employed for diabetes detection by examining sugar molecules attached to red blood cells, providing insights into blood glucose control over the past three months.

In cases of abnormal HbA1C levels, a fasting blood glucose test may be necessary to verify the diagnosis of diabetes or prediabetes.

Can I tele-consult a doctor before the Health Screening?

Yes you can, the Screen@Staycay Health Screening Team will arrange a Tele-Consultation. This will allow our doctor to better understand your needs and customise the most suitable package of tests for you.

Can I book on behalf of a family member?

Certainly, you are welcome to schedule an appointment for your family member.

If possible, it would be ideal for you to accompany your family member during the screening appointment to provide assistance in providing any necessary medical information.

What are the packages available?

Available packages are here. You may also wish to enquire with our Screen@Staycay Health Screening Team at 8512 8108 for any additional tests you require.

For a more comprehensive customise package, it is recommended that you schedule a

Tele-Consultation appointment with our doctor through our booking system. Please note that there is a charge of $30 (inclusive of GST)

What if I am not home at the time of the appointment?

Should you not be available, you may reschedule to replace the appointment with our Home Based Health Screening at an available time slot.

Please take note that the difference in the amount of Screen@Staycay & Home Based Health Screening will not be refunded.

Who can I contact for Screen@Staycay Health Screening enquiries?

You may reach out to our Screen@Staycay Health Screening Team at 8512 8108 or enquiry@kingstonmedical.com.sg for any assistance.

Can I cancel my booking after it is confirmed?

Yes you may. Please take note that an admin fee of 50% would be charged. You may cancel your appointment 1 week in advance before your appointment date & time by contacting our Screen@Staycay Health Screening Team at 8512 8108 or emailing enquiry@kingstonmedical.com.sg. Otherwise, it will not be refundable. A refund will be made within 14 working days.

Can I reschedule my appointment date and time after confirmation?

Yes, you can change your appointment date and time by contacting our Screen@Staycay Health Screening Team at 8512 8108 or emailing enquiry@kingstonmedical.com.sg. Please take note that rescheduling of your appointment must be done 1 week in advance before your appointment date & time. Otherwise, an admin fee of 50% would be charged.

Are there additional charges for places that are not easily accessible via transport?

There will be a surcharge of $50 (inclusive of GST) for inaccessible locations such as Sentosa, Jurong Island or Tuas.